Short Description: Peer-Reviewed, Open-Access, DOAJ, Cabell's indexed journal, publishing scholarly articles in finance, marketing, human resource, IT, along with manuscripts documenting Economics research data and analysis.
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10.18639/MERJ.2023.9900080
Original Research Article
Jul 14, 2023
Using the qualitative approach, the study sought to explore the challenges of managing millennials in the hospitality industry, with a focus on Simbisa Brands Limited. An in-depth interview guide and documentary review were used to collect data, with a sample size of twelve participants. According to the findings of the study, Simbisa Brands' management faces insubordination challenges when dealing with millennials within their organization. It was also observed that excessive social media use by young employees, economic challenges, and overburdened workloads all have an impact on their productivity. Recommendations were that Simbisa Brands management would deal with insubordination by seeking the services of an employment law expert for quick and impartial advice. Importantly, staying organized can help an organization handle a heavy workload by streamlining the process of finding information and making decisions. The organization can also implement a planner system that displays its workload at a glance. Researchers also recommend that Simbisa Brands implement structural reforms that increase work autonomy and flexibility for its millennial employees. Future research could look at private and public sector organizations and use a mixed-method research approach to overcome the limitations of using only one research strategy.
10.18639/MERJ.2023.9900079
Original Research Article
Jun 25, 2023
The health sector in any country is the greatest pillar of wealth generation. The life of citizens and by extension the economy depends largely on an effective and efficient health care system. A harmonious workplace that guarantees satisfaction of workers and employers aspirations is essential for enhanced services provision in the public health sector. Industrial harmony comprises of industrial democracy, employee loyalty, and shared vision. Since devolution of healthcare services in 2013, the Kenyan devolved public health sector has been affected by frequent short and often localized health workers’ industrial actions. The dilemma of the right of employees to industrial action and the citizens’ right to health care are two delicate and conflicting constitutional provisions that continue to elude policy and legislative environment. Industrial action is a protected right that every employee enjoys, however, there is need for a balance between the protection of these rights and the need to guarantee essential public services in order to safeguard citizens and their well-being. This study sought to determine the influence of collaborative stakeholder engagement on industrial harmony in the devolved public health sector in Kenya. The study used pragmatic research paradigm. The study research design was mixed methods research methodology. The study population was 3,355 medical workers in level 5 county referral hospitals, in the Central Economic Regional Bloc (CEREB). The study selected 351 respondents using stratified random sampling. In addition, 10 medical superintendents, 10 secretary generals from KMPDU and 10 from KNUN respectively were selected for participation in the study through purposive sampling. Data was collected using questionnaires and interviews. Data analysis involved both qualitative and quantitative analysis. Qualitative data collected through interview guide was analyzed using content analysis technique. Quantitative data collected using the questionnaire was analyzed using descriptive and inferential statistics. Descriptive statistics comprised means and standard deviation while inferential statistics comprised simple linear regression to depict the relationship between the study independent variables and the dependent variable. The study established that collaborative stakeholder engagement had a positive and significant influence on industrial harmony (=.925, p-value=.000). The study concluded that collaborative stakeholder engagement enhances industrial harmony. The study recommends the expansion of communication/information sharing system so that workers can channel their issues without being victimized as well as establishment of effective internal dispute resolution mechanisms. The devolved healthcare facilities also need to build trust among healthcare workers by being considerate of their work welfare as well as involving them in policy formulation exercises.
10.18639/MERJ.2023.9900077
Original Research Article
May 01, 2023
It has been reported that workplace violence occurs every other day, and this is quite a misnomer. It ranges from ordinary verbal abuse to getting physical among employees. All forms of workplace bullying should be shunned and completely rebuffed towards creating a more enabling and healthier working environment for employees, as this is the only way to actual growth and productivity of an organization. A reasoning for this study is to acquaint managers with what workplace bullying is all about so that they can take full responsibility for their employees in a way to clamp down on the hazard and provide a better working environment for their employees. Organizations should take conscious efforts by looking into some of the practices and cultures that are operational in their workplace and annul some of them that are promoting workplace bullying. This qualitative study aimed to copiously probe into the phenomenon of workplace bullying, in a way to adequately study the style and pattern, via the use of 1050 questionnaire responses from employees in Cyprus. Results revealed that bullying is more rampant in the workplace, between the superiors/ managers and their junior workers. Junior workers are subjected to different forms of ill-treatment from the superiors like hurling abuses at them, making them work overtime, out of which job intimidation takes the lead. Female workers are more vulnerable to workplace bullying than their male counterparts -but it’s noteworthy to say that the bully can either be a male or female- the question of who bullies is not determined by gender. Employee responses may not however, reflect reality due to the nature of the study and the subtlety of the issue. Further studies can focus in which segments of the industry workplace bullying occurs more frequently, as well as in legislative matters.
